The Records Division provides critical operational support to the Department by processing and maintaining records concerning reported incidents, such as crimes, arrests, towed vehicles, orders of protection, warrants, motor vehicle crashes and public records request. The Records Division also provides technical assistance and training with regard to processing and handling incident reports, warrants, public records, subpoenas and POC crime reporting. On a day-to-day basis, the Records Division details and assigns incident reports; processes payment for towed vehicles; retrieves, redacts and provides reports to citizens and law enforcement personnel; distributes and manages responses to public records requests; validates data entry for POC and other crime reporting purposes; warehouses records related information; enters, updates and purges warrants; generates invoices for false alarms; manages expungements from many judicial systems in Cuyahoga County; processes and configures monthly statistics for meetings, grants and other specific requests. As the primary point of contact for many citizens and community members seeking assistance from the police department, the objective of the records division is to increase the level of professionalism and efficiency in the Division by making accountability a priority. As we strive to meet this goal, we acknowledge and learn from our past trials so that we can move forward and provide uncompromising, dedicated customer service to the community we serve.